Players can initiate deposits using Paysafecard, a prepaid method, with a minimum transaction amount set at 10 EUR. The processing time for deposits via Paysafecard is instantaneous, allowing immediate access to funds for gameplay. This prepaid option, however, does not support withdrawals, meaning players will need to select an alternative method for cashing out winnings.
The limits for Paysafecard deposits range from 10 EUR to a maximum of 1,000 EUR per transaction. This specific prepaid service has no associated fees from Stay Casino, ensuring the full deposited amount is available for play. It is important to note that other prepaid methods like Neosurf and CashLib operate under similar deposit limits and fee structures.
For players looking to make quick deposits without incurring extra charges from the casino, Paysafecard presents a viable option. The absence of fees, coupled with instant deposits, makes it a convenient choice for managing gameplay funds. However, users must be aware that withdrawals are exclusively handled through other supported payment channels.
Deposits and withdrawals in the cashier section of Stay Casino
Open Bonus Blocks Payout: 2 Ways
The 300% welcome bonus offers a potential reward of up to 2,000 EUR, which is a significant sum for new players to explore the casino's offerings. This bonus is structured to provide a substantial boost to the initial deposit, potentially multiplying the player's funds threefold. Along with the cash bonus, 100 free spins are also awarded, adding further value.
To realize the full potential of the welcome bonus, players must meet wagering requirements that are typically applied to both the bonus amount and any winnings generated from free spins. While specific wagering multipliers are not detailed here, these requirements dictate the total amount that must be wagered before bonus funds and associated winnings can be withdrawn. For instance, a common wagering requirement of 40 times the bonus amount would necessitate significant gameplay.
Players should also be aware of potential maximum win caps associated with bonus funds or free spins, which could limit the total amount withdrawable from bonus play. Understanding these terms and conditions is crucial for managing expectations and planning gameplay strategy to maximize the benefits of the 300% welcome bonus and 100 free spins.
Missing verification stops all withdrawals
Stay Casino mandates a Know Your Customer (KYC) process, requiring players to submit an identification document and proof of address, which must not be older than 3 months. This verification step is a standard procedure in the online gaming industry designed to ensure account security and prevent fraudulent activities. The review of these documents typically takes between 24 to 48 hours to complete.
Crucially, the KYC verification must be successfully completed before any withdrawal requests can be processed by the casino. This means that even if a player has funds available in their account, they will be unable to cash out until their identity and address have been confirmed. This policy applies to all players, regardless of the payment method used for deposits.
Players should anticipate that the verification process is a prerequisite for their first withdrawal, and potentially for subsequent withdrawals depending on casino policy and transaction amounts. Proactively submitting accurate and up-to-date documentation can help streamline this process and avoid delays in accessing winnings. The minimum deposit of 10 EUR via methods like Neosurf does not bypass this essential security check.
App deposit: same limits as in browser
When using the casino's platform via a mobile application, players will find that deposit limits remain consistent with those available through the browser interface. For instance, methods such as Neosurf and CashLib allow for deposits ranging from 10 EUR to 1,000 EUR. These limits are applied irrespective of whether the user is accessing the casino on a desktop or a mobile device.
Cryptocurrency options, including Bitcoin (BTC) and Dogecoin (DOGE), also maintain their specified deposit limits across all access points, typically set between 20 EUR and 10,000 EUR. These digital currencies have processing times that can range from 5-30 minutes for Dogecoin and 10-60 minutes for Bitcoin deposits. The absence of network fees from Stay Casino for these transactions is a notable benefit.
Similarly, traditional payment methods like Visa and Mastercard have deposit limits from 10 EUR up to 5,000 EUR, and these caps are identical whether depositing via a dedicated app or a web browser. This uniformity in transaction limits ensures a consistent user experience and financial management capabilities for players across different platforms.
Card payment rejected: bank or limit to blame
If a deposit attempt using a Visa or Mastercard is unsuccessful, the primary reasons often lie with either the player's issuing bank or the transaction limits imposed. The casino itself does not typically charge fees for card transactions, with limits set between 10 EUR and 5,000 EUR for these methods. Visa withdrawals are processed within 1-3 business days.
Players should first confirm with their bank that online gambling transactions are permitted, as some financial institutions may block such payments by default. If the bank approves the transaction, the next step is to verify that the deposit amount does not exceed the established limit of 5,000 EUR for Visa/Mastercard deposits at Stay Casino. Alternative methods like MiFinity support deposits from 10 EUR up to 10,000 EUR.
Should neither the bank nor the transaction limit be the cause of the rejection, it is advisable to explore other available payment options. For example, e-wallets like Neteller facilitate instant deposits and withdrawals within 0-24 hours, with limits extending up to 10,000 EUR, offering a robust alternative for players encountering issues with card payments.
Payment methods, limits and fees
Method
Type
Deposit
Withdrawal
Min. Deposit
Limit
Fees
Visa / Mastercard
card
Instant
1-3 Business Days (Visa)
10 EUR
10 - 5.000 EUR
None
MiFinity
e-wallet
Instant
0-24 Hours
10 EUR
10 - 10.000 EUR
None
Neteller
e-wallet
Instant
0-24 Hours
10 EUR
10 - 10.000 EUR
None
Binance Pay
crypto
Instant
0-2 Hours
20 EUR
20 - 10.000 EUR
None
Bitcoin (BTC)
crypto
10-60 Minutes
0-24 Hours
20 EUR
20 - 10.000 EUR
None (Network Fee Only)
Dogecoin (DOGE)
crypto
5-30 Minutes
0-24 Hours
20 EUR
20 - 10.000 EUR
None (Network Fee Only)
Litecoin (LTC)
crypto
5-30 Minutes
0-24 Hours
20 EUR
20 - 10.000 EUR
None (Network Fee Only)
CashtoCode eVoucher
prepaid
Instant
Not Available
10 EUR
10 - 1.000 EUR
None
Neosurf
prepaid
Instant
Not Available
10 EUR
10 - 1.000 EUR
None
Banküberweisung
bank
1-3 Business Days
3-5 Business Days
20 EUR
20 - 10.000 EUR
None (Bank Fees Possible)
Deposit Failed: Check 5 Common Causes
A deposit via Binance Pay, a Krypto method, is listed as Instant. If this transaction fails, it is unlikely due to the processing time. The limits for Binance Pay range from 20 EUR to 10,000 EUR, and no fees are charged by the casino for this method. Therefore, issues may lie with the funding source or network connectivity.
When using CashtoCode eVoucher, a Prepaid method, deposits are also Instant. The deposit limit for CashtoCode eVoucher is between 10 EUR and 1,000 EUR. Failures with this method are typically not related to the casino's processing, as it's a voucher-based system, but rather to the voucher's validity or the purchase process.
MiFinity, an E-Wallet option, processes deposits instantly. The minimum deposit for MiFinity is 10 EUR, with a maximum of 10,000 EUR. If a MiFinity deposit fails, it is advisable to check the balance or account status with MiFinity directly, as the casino's side shows instant processing without fees.
Deposit Fee-Free, Pay Fees on Withdrawal
Deposits made via Binance Pay are free of charge. This Krypto method allows instant deposits with limits from 20 EUR to 10,000 EUR. While the casino does not levy fees on deposits, players should be aware of potential network fees associated with cryptocurrency transactions themselves.
CashtoCode eVoucher facilitates instant deposits with no casino fees. This Prepaid method has a deposit limit of 10 EUR to 1,000 EUR. It is important to note that CashtoCode eVoucher does not support withdrawals, meaning players would need an alternative method for cashing out winnings.
Visa and Mastercard card deposits are instant and incur no fees from the casino. These card options allow deposits between 10 EUR and 5,000 EUR. However, withdrawals via Visa can take 1 to 3 Business Days, and players should confirm if their bank imposes any charges.
Payment cancelled: money back to account
If a withdrawal initiated via MiFinity is cancelled, the funds should be returned to the player's account. MiFinity, an E-Wallet, processes withdrawals within 0-24 Hours with limits from 10 EUR to 10,000 EUR and no casino fees. The return process is typically swift for such methods.
Card withdrawals, such as Visa, can be cancelled during their processing window of 1 to 3 Business Days. Should a Visa withdrawal be cancelled, the funds would be credited back to the card. The limits for these withdrawals range from 10 EUR to 5,000 EUR.
Cryptocurrency withdrawals, like Litecoin (LTC), are processed within 0-24 Hours. If a Litecoin withdrawal is cancelled, the crypto would revert to the player's casino balance. These transactions have limits from 20 EUR to 10,000 EUR and only incur network fees.
Bank Transfer: 1 to 3 Business Days to Start Playing
Initiating a deposit via Banküberweisung requires a processing time of 1 to 3 Business Days before the funds are available for play. This Bank method has a minimum deposit of 20 EUR and a maximum limit of 10,000 EUR. While the casino charges no fees, banks may levy their own.
The stated processing time for Banküberweisung deposits means players might not be able to engage with games immediately after initiating the transfer. This duration is standard for interbank transactions, contrasting with the instant processing offered by methods like Binance Pay or MiFinity.
While Banküberweisung deposits take time to reflect, withdrawals via this method are also lengthy, taking 3 to 5 Business Days. This makes it a less preferred option for players seeking quick access to their funds or immediate gameplay after a deposit.
Cancel withdrawal: what is possible during wait
Withdrawals via MiFinity, processed within 0-24 Hours, may be cancelled during this window. The limits for MiFinity withdrawals are between 10 EUR and 10,000 EUR. Cancelling at an early stage ensures the funds are immediately available for further play or withdrawal using another method.
For withdrawals processed by Visa, which take 1 to 3 Business Days, cancellation might be possible before the transaction is finalized by the bank. The limits for Visa withdrawals are from 10 EUR to 5,000 EUR, and the ability to cancel depends on the exact stage of processing.
Cryptocurrency withdrawals, such as Dogecoin (DOGE), are processed within 0-24 Hours. While the casino itself may allow cancellation during this period, once a transaction is broadcast to the blockchain, it becomes irreversible. The limits for Dogecoin withdrawals are 20 EUR to 10,000 EUR.
E-Wallet Payouts in 0 to 24 Hours
E-wallet services like Neteller and MiFinity offer rapid access to funds, with payouts processed between 0 to 24 hours. This swift turnaround means players can typically access their winnings on the same day they request them. For comparison, bank transfers can take 3 to 5 business days for withdrawal.
The minimum withdrawal for these e-wallets is 10 EUR, aligning with other payment methods like Visa and Mastercard. This low threshold ensures accessibility for a broad range of players. The maximum withdrawal limit for Neteller and MiFinity is set at 10,000 EUR.
Neteller and MiFinity do not impose any fees on withdrawals, although a low network fee might apply to cryptocurrency transactions. This makes them an attractive option for players prioritising fast and cost-effective access to their gambling funds.
Avoid chargeback: 3 rules for card payments
Card payments via Visa or Mastercard have a withdrawal processing time of 1 to 3 business days. This duration is longer than e-wallets or cryptocurrencies, which can be as fast as 0 to 24 hours. The minimum transaction amount for card deposits is 10 EUR.
The maximum limit for Visa and Mastercard transactions is 5,000 EUR. This is lower than the 10,000 EUR limit available through methods like USDT (TRC-20) or Neteller. Card transactions are generally fee-free from the casino's side.
To mitigate the risk of chargebacks, players should ensure all card details are entered accurately during transactions. It is also advisable to review transaction history regularly for any unauthorised activity, especially when using cards with a 10 EUR minimum deposit.
Deposit not arrived: first 3 check steps
If a deposit using methods like USDT (TRC-20) or Neteller has not arrived instantly, the first step is to verify the transaction ID on the blockchain or with the e-wallet provider. Instant deposits typically take 1 to 5 minutes for cryptocurrencies like USDT.
The second check involves confirming the deposit amount. For instance, a deposit must meet the minimum of 20 EUR for most crypto methods and 10 EUR for e-wallets like Neteller. Ensure the transaction was sent to the correct wallet address provided by the casino.
The third step is to check the network status for cryptocurrencies. Some crypto deposits, like Dogecoin (DOGE) or Litecoin (LTC), can take 5 to 30 minutes due to network congestion. For bank transfers, delays up to 1 to 3 business days can occur.
Change payment method: what proof is needed
Changing a payment method, especially for withdrawals, may require additional verification. For example, if a player initially deposited with a Visa card and now wishes to withdraw to a Neteller account, further KYC documentation might be requested. This process is standard for security.
The KYC process itself involves providing an ID and proof of address not older than 3 months, with checks taking 24 to 48 hours. This is a prerequisite before the first withdrawal, regardless of the payment method used. A new payment method may trigger a re-verification.
Using a different payment method for withdrawal than the one used for deposit can sometimes be restricted or require specific authorisation. This is to prevent fraud and money laundering. Players should consult the casino's terms and conditions regarding payment method changes.
Check 24 to 48 hours before withdrawal
The KYC verification process, which requires an ID and proof of address not older than 3 months, takes approximately 24 to 48 hours to complete. This check is mandatory before the first withdrawal can be processed. It is advisable to initiate this process well in advance of needing funds.
This 24 to 48 hour verification period is standard across most reputable online casinos to ensure player identity and prevent fraudulent activities. Once verified, subsequent withdrawals may be faster, but initial setups often include this administrative step. For example, a 300% welcome bonus up to €2,000 requires thorough checks.
Players should note that even after KYC approval, withdrawal times vary by method. E-wallets like Neteller and MiFinity offer payouts within 0 to 24 hours, while bank transfers can take 3 to 5 business days. The KYC check is a separate, one-time requirement before any payout.